2FA is required
ForePath forces two-factor authentication after your password. You enroll either:
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Email OTP. A one-time code sent to your account email, or
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TOTP. A code from an authenticator app you linked during enrollment
Enter each code only once. Expired or mistyped OTPs are a frequent sign-in failure. Request a new email OTP instead of retrying an old one.
Lost MFA device or mailbox access
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Use any backup path shown during enrollment if you saved one.
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If you still have password access but not the second factor, contact Support at [email protected] from the account email when possible.
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Expect identity checks before 2FA is reset. We will not ask you to paste passwords, OTPs, JWTs, or API keys into chat.
Sessions
After you finish on a shared computer, use Sign out in the account menu. If you suspect someone else used your account:
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Sign out.
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Reset your password.
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Re-enroll or verify 2FA.
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Tell Support if you see unexpected organization changes or billing actions.
Do not share accounts. Each person should use their own ForePath user.