Where invoices appear
Billing visibility for your engagement is available in portal.forepath.io under your organization when billing is enabled. Detailed invoice PDFs and payment status may be issued through Decabill, depending on your contract.
Live billing updates in the portal use the ForePath billing WebSocket at https://backend.forepath.io/billing. That path is separate from Agenstra product sockets.
What we need for correct invoices
-
Legal entity name and address
-
VAT ID (USt-IdNr.) when you are a taxable business in the EU
-
Invoice email recipients
-
Purchase order number if your process requires it on the invoice
Keep these aligned with the commercial contact named at kickoff. Mismatched legal entities delay payment matching.
VAT basics (Germany / EU B2B)
ForePath invoices show VAT according to applicable rules for your location and entity type. Reverse-charge wording may apply for eligible EU B2B supplies. This Help article is not tax advice. Ask your tax advisor for treatment on your side.
Payment questions
For portal billing visibility, contact [email protected]. For Decabill-issued documents or remittance detail, use [email protected] or Decabill Help when that system owns the invoice. Include the invoice number and organization name. Never send card PANs or full bank secrets through chat.