Organization context
Almost everything in portal.forepath.io is scoped to an organization. After sign-in, check the organization name in the header or organization switcher before you open proposals, billing, or member lists.
Switch or confirm the organization
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Open the organization switcher if your user belongs to more than one organization.
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Select the customer organization for the engagement you mean.
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Refresh the page if lists still look empty after a switch.
Wrong organization is a common reason menus look incomplete. It is not the same as a platform outage.
Members and roles
Administrators manage who can access the organization. If you need a higher role or cannot see a section, ask an organization administrator rather than sharing credentials.
Related surfaces
Product how-tos for Agenstra or Decabill live in those brands' own help centers. ForePath Help covers the client portal, how we work with you, and ForePath incidents.